Aims: This article presents the results of a study aimed at assessing the satisfaction of women during childbirth in the health structures of the department of Pikine in the region of Dakar Senegal and identifying the determinants of this satisfaction.
Methods: This cross-sectional survey carried out in 2015 involved 318 women who gave birth. An adapted version of the Satisfaction Questionnaire for Obstetric Care and Postpartum Immediate Care (SSOPPI) was used. Factors on the quality of the system in the structures, the socio-demographic and psychological characteristics of the mothers were used as exposure variables.
Results: The two-thirds of the sample having a satisfaction score greater than 7.92 for satisfaction scores ranging from 1 to 10. Childbirth in a Mbao structure as well as the lack of appropriate premises, human resources or equipment in the structures (quality of the system) are negatively associated with satisfaction with respectively adjusted odd ratio (OR) of 0.39 [0.22–0.67] and 0.46 [0.23–0.90]. Conversely, childbirth in a Pikine (district) health facility is positively associated with satisfaction with adjusted OR of 3.15 [1.76–5.70]. Similarly, childbirth in a health post is associated with satisfaction with adjusted OR of 1.70 [1.00–2.91].
Conclusion: The socio-demographic and psychological characteristics of the mothers were not associated with their satisfaction. Characteristics related to childbirth structure were significantly associated with the satisfaction of mothers.